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OnCourse Mentors

Terms of Service

Version 2026-05-17 OnCourse Mentors LLC

1. Acceptance of Terms

Welcome to OnCourse Mentors. These Terms of Service ("Terms") govern your use of the OnCourse Mentors website, mobile application, and related services (collectively, the "Platform").

By creating an account or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

OnCourse Mentors LLC is a Pennsylvania limited liability company.

2. Eligibility

You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that:

  • You are 18 years of age or older.
  • You have the legal capacity to enter into binding contracts.
  • All information you provide is accurate and truthful.

3. Nature of the Platform

OnCourse Mentors is a career mentorship marketplace. We:

  • Connect mentees and mentors for in-person tee time meetings.
  • Facilitate communication between users.
  • Provide scheduling and coordination tools.

We do not:

  • Provide golf instruction.
  • Book golf tee times.
  • Operate golf courses.
  • Employ mentors.
  • Guarantee outcomes from mentorship.
  • Supervise in-person meetings.

All golf tee times are booked directly with the golf course and are subject to that course's policies.

OnCourse Mentors is a technology platform only.

4. Subscription Fees (Mentees)

Mentees must maintain an active subscription to book mentors. Current pricing:

  • $15 per month; or
  • $120 per year (paid upfront)

Payments are processed securely via Stripe. Subscriptions renew automatically unless cancelled prior to the renewal date.

Refund Policy (Subscriptions): Subscriptions are non-refundable unless explicitly approved by OnCourse Mentors in exceptional circumstances at our sole discretion.

5. Mentor Participation & Card on File

Mentors must maintain a valid payment method on file in order to be active and available in the marketplace.

OnCourse Mentors does not pay mentors. Mentors participate voluntarily and may receive complimentary golf or course access as arranged independently.

6. No-Show Policy (Mentors)

Mentors who fail to attend a scheduled tee time may be charged a $60 no-show fee.

A no-show may be determined when:

  • A mentee reports that the mentor did not attend; or
  • The mentor fails to check in through the Platform; or
  • The mentor checks in with a location that is an unreasonable distance from the course/business location

The $60 charge will be processed using the payment method on file.

Mentors may contact support to dispute a no-show charge. All disputes are reviewed by OnCourse Mentors staff. Decisions are made at our sole discretion.

Repeated no-shows may result in suspension or permanent removal from the Platform.

7. Cancellation Policy

Cancellations may be made up to three (3) days before the scheduled tee time date without penalty. For full details, see our Cancellation Policy.

Until finalized, OnCourse Mentors reserves the right to review cancellation-related disputes individually.

8. Payments for Golf

OnCourse Mentors does not process golf course payments. All tee time payments, green fees, cart fees, or related charges are handled directly between the Mentee and the golf course.

Any disputes related to golf course charges must be resolved directly with the course.

9. User Conduct

You agree not to:

  • Harass, threaten, or intimidate another user
  • Engage in sexual harassment or inappropriate conduct
  • Use racist, discriminatory, or hateful language
  • Impersonate another person
  • Provide false professional credentials
  • Attempt to bypass subscription requirements
  • Circumvent the Platform to avoid policies

Zero Tolerance Policy: OnCourse Mentors maintains zero tolerance for:

  • Sexual harassment
  • Racism or discrimination
  • Threats of violence
  • Predatory behavior
  • Hate speech

Violations may result in immediate suspension or permanent ban.

10. Reporting & Enforcement

Users may report conduct through the Platform or by contacting support. Reports are reviewed by the OnCourse Mentors administrative team. Possible actions include:

  • Warning
  • Temporary suspension
  • Permanent ban
  • No-show charge enforcement
  • Removal from marketplace

OnCourse Mentors reserves sole discretion in enforcement decisions.

11. Safety & Assumption of Risk

Participation in golf and in-person meetings involves inherent risks. By using the Platform, you acknowledge:

  • Golf is a physical activity with risk of injury.
  • Weather and course conditions are outside our control.
  • Mentors and mentees meet independently.

You assume full responsibility for your participation.

12. Limitation of Liability

To the fullest extent permitted by law, OnCourse Mentors LLC shall not be liable for:

  • Personal injury
  • Property damage
  • Professional advice given by mentors
  • Employment outcomes
  • Lost income or opportunities
  • Conduct of other users
  • Golf course policies or operations

The Platform is provided "as is" without warranties of any kind.

13. Indemnification

You agree to indemnify and hold harmless OnCourse Mentors LLC from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Platform
  • Your interactions with other users
  • Your violation of these Terms

14. Dispute Resolution

Any disputes arising from these Terms shall be governed by the laws of the Commonwealth of Pennsylvania.

You agree to resolve disputes individually and waive any right to participate in class actions. Venue for disputes shall be in Pennsylvania.

15. Termination

We may suspend or terminate your account at any time for violation of these Terms or for conduct we determine to be harmful to the Platform or its users.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

17. Contact Information

OnCourse Mentors LLC
Pennsylvania, United States

18. Privacy and Data Protection

OnCourse Mentors collects and processes certain personal information in order to operate the Platform and provide mentorship services.

Personal Information We Collect

When you use the Platform, we may collect information including:

  • Name
  • Email address
  • Account profile information
  • Messages sent through the Platform
  • Scheduling and booking information
  • Device and usage data

This information is used to operate the Platform, connect mentors and mentees, improve services, and ensure community safety.

Payment Information

Payments on the Platform are processed by Stripe, a third-party payment processor. OnCourse Mentors does not store full credit card numbers on our servers.

Credit card information is transmitted securely and handled directly by Stripe in accordance with their security standards and PCI compliance requirements.

You agree that payment processing is subject to Stripe's terms and privacy practices.

Use of Personal Information

We may use personal information to:

  • Operate and maintain the Platform
  • Process subscriptions
  • Facilitate mentor and mentee connections
  • Provide customer support
  • Investigate reports or misconduct
  • Improve the Platform and user experience

We do not sell personal information to third parties.

Sharing of Information

We may share information:

  • With service providers such as Stripe for payment processing
  • When required by law
  • To investigate fraud, abuse, or violations of these Terms
  • In connection with the sale or restructuring of the business

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no online system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

Cookies

We use essential cookies to provide core functionality such as authentication, security, and session management. These cookies are required for the service to function and cannot be disabled.

Analytics and Advertising

We use Google Analytics 4, Google Tag, and Meta Pixel to measure traffic and ad performance. These services receive your IP address, device/browser info, and pages viewed. See GA opt-out and Meta privacy controls.

19. Intellectual Property

All content, technology, and materials on the Platform are the property of OnCourse Mentors LLC or its licensors. This includes, but is not limited to:

  • The OnCourse Mentors name, brand, and logos
  • Website design and layout
  • Platform software and code
  • Graphics, icons, and visual elements
  • Written content and materials
  • Platform features and functionality

These materials are protected by intellectual property laws including copyright, trademark, and trade secret laws.

You may not:

  • Copy or reproduce Platform content
  • Reverse engineer the Platform
  • Scrape or harvest user data
  • Use the OnCourse Mentors brand without written permission
  • Create derivative works based on the Platform

User Content

Users may submit content to the Platform, including profile information, messages, photos, and reviews or feedback.

By submitting content, you grant OnCourse Mentors a non-exclusive, worldwide, royalty-free license to host, display, and use that content for the purpose of operating and improving the Platform.

Users remain responsible for the content they submit and must ensure they have the right to share it.

20. Arbitration and Dispute Resolution

To the fullest extent permitted by law, you and OnCourse Mentors LLC agree to resolve disputes through binding arbitration, rather than in court.

Informal Resolution First

Before initiating arbitration, you agree to contact OnCourse Mentors support and attempt to resolve the dispute informally.

Arbitration Process

If a dispute cannot be resolved informally, it shall be resolved by binding arbitration administered by a recognized arbitration organization in accordance with its rules. Arbitration will:

  • Be conducted by a neutral arbitrator
  • Take place in the Commonwealth of Pennsylvania unless otherwise required by law
  • Be conducted individually and not as part of a class or representative action

Exceptions

Nothing in this section prevents either party from seeking relief in small claims court or seeking injunctive relief for intellectual property violations.

21. Copyright Policy (DMCA)

OnCourse Mentors respects the intellectual property rights of others. If you believe that content on the Platform infringes your copyright, you may submit a notice requesting removal. Your notice must include:

  • Identification of the copyrighted work
  • Identification of the infringing material
  • Your contact information
  • A statement that you believe in good faith that the use is unauthorized
  • A statement under penalty of perjury that the information is accurate

Upon receipt of a valid notice, OnCourse Mentors may remove the allegedly infringing content. Repeat infringers may have their accounts suspended or terminated.

22. Trademarks

The name OnCourse Mentors, the OnCourse Mentors logo, and all related names, logos, product names, and slogans are trademarks of OnCourse Mentors LLC.

You may not use these trademarks without prior written permission. Unauthorized use of OnCourse Mentors trademarks may violate trademark laws and other applicable regulations.